Free shipping on all orders over $99

Terms and conditions

GENERAL INFORMATION is the official website for Specialgif.

The following Terms and Conditions shall guide users of this website. Please follow all provisions herein. Once you use this website, you also agreed to be bound by these terms. Otherwise, you may not access or otherwise use this Site.

We regularly revise the contents of this Terms and Conditions without any prior notice. Using this site after any changes indicates that you agreed with our modifications.


We can decline any order/ transaction you do with us. We can also limit or cancel any quantities purchased per person or per order, including orders using the same customer account, credit card, and billing and/or shipping address.

For any changes or cancellations of orders, we will try to notify you through e-mail and/or the billing address’ phone number provided in your order.


I. Security

For security purposes, here are the following security measures intended for using this site.

Avoid using a false password or any credentials that are not intended for the user.

Do not disclose your password or allow a third party to use your password for transaction/s. If a password is compromised, please report it to us immediately.

Do not try to probe, scan or test the vulnerability of our system. Doing so without the proper authority shall make you liable for any damage/s that the company may incur from the said activities.

II. General Rules

Please use this site only for lawful purposes. You are strictly not allowed to transmit, post, download, distribute, copy, display publicly, store or destroy any materials that can contribute to the following:

(a) violation of any applicable law or regulation, (b) infringement of the copyright, patent, trademark, trade secret or other intellectual property rights of others, or (c) creation of any libelous, obscene, offensive, threatening, defamatory, abusive or hateful statements.

III. Violations

We can determine if any use violates these rules and can act appropriately in the event of any violation. Any violations of system or network security may result in a civil or criminal liability.


All materials, including images, illustrations, designs, icons, photographs, audio, video clips, text, layout, graphics, messages, files, and other materials that appear as part of this site is collectively refer as the “Contents.”

The site and its contents are protected by copyright, trademark, and other laws. Therefore, all rights, titles, and interests in and to the site and its contents are owned by Specialgif and must not be used without authorized permission.


Take note that your registered email address in your transactions with us is registered on our customers’ database. You may receive promotional or notification emails from us to keep you updated about any changes in this website.

We honor our Privacy Policy for this matter and we assure you that your information is solely intended for Specialgif transactions. For any concerns regarding our products or services, contact us at


Specialgif welcomes any comments, feedback, and reviews you have toward us. Yet, we can also remove any hateful, profane, or inhumane comments, feedback, and reviews given that they are reviewed properly according to our internal policies.

Aside from this, all comments, feedback, reviews, and other submissions remain as Specialgif’s property.


The Company’s policy regarding refunds (the “Return Policy”) can be found at The Return Policy and any future amendments thereto are incorporated herein by reference and are part of the Terms.


You indemnify and hold Specialgif harmless from and against any and/ or all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the site.


All the products cover a 12-month warranty. We have a responsible customer service team to provide helpful after-sale services. If the custom cake toppers / custom figurines meet with any quality problems or accidental damage,you can sent back to us and get free restoration service within 12 months,but you should responsible for the round delivery fee! 


The figurines are handmade and intricately crafted, capturing a likeness based on photos provided. They are not an exact copy or replica of the person on the photo(we promise at least 70-90% similar). The final product may be slightly different from the picture shown since they are all 100% handmade and unique.


We assume no responsibility and shall not be held liable for any damages that may affect your computer or any equipments arising from your access or use of this site and its contents.

Also, it is possible that some information on this site may contain typographical errors or inaccuracies including those that may relate to our product descriptions, pricing, availability, shipping, and job postings. We have the right to correct these errors without any prior notice. For this, we apologize for any inconveniences.